Zero Motorcycles - Salesforce
Our Salesforce solution transformed their customer experience.
Zero Motorcycles is a small business pioneering the electric motorcycle industry. From initial interest to full ownership and upgrades, they wanted a stronger customer experience. They partnered with Veltig to make this vision a reality.
What Veltig Did
Through conversation and discovery work, Veltig helped Zero Motorcycles focus their operations on how customers and dealers interact with their motorcycles. This included making data available on mobile and better ways to process warranty registrations, claims, parts, and payments.
Veltig set up Zero Motorcycles on the Sales Cloud and more riders than ever are trying out Zero’s bikes. Riders request demos from their phones and Sales Managers track leads and schedule demos.
With an app built on the Salesforce1 Platform, dealers have instant access to videos, inventory, warranties, and anything else important to the rider. Dealers can see each order status at every stage and customers enjoy a seamless experience.