Salesforce Service Cloud

Transform your customer experience with Service on Salesforce.

Faster, smarter service that will increase loyalty, retention, and satisfaction.

Today, thousands of companies around the world are turning to Service Cloud to connect with their customers in a whole new way. From the contact center to self-service communities, social media and beyond, Service Cloud is changing the game in customer service and enabling companies to create deeper more meaningful relationships with each and every customer. 

Salesforce customers report, on average, a 40% increase in customer satisfaction, a 39% increase in customer retention, a 40% decrease in support costs, 40% more productive agents, and 42% faster case resolution.

Key Benefits

1. Always on Multi Channel Support

2. Personalized Service: Connect 1:1

3. Smarter Support: Maximize Agent Productivity

4. Gain Insights Across All Your Data

Client Success

By switching to Service Cloud we are able serve more customers with the same resources. We have been very happy with the successful implementation by the Veltig team.
— Lisa Zobrist I Director I User Support I Jiff

Salesforce Certifications